Return Policy: Online Gift Shop Purchases Only


  • Returns are accepted within 30 days and must be accompanied by a receipt or order number
  • Shipment issues should be reported withing 5 business days of delivery
  • Returns for purchases through the Online Gift Ship should be returned to The Phoenix Symphony Administrative Offices at One North First Street Suite 200, Phoenix, AZ 85004. Please do not attempt to return items to Symphony Hall or other venues.
  • Gift cards are non-refundable and can be used for subscriptions, performance or event tickets and donations at this time. Gift cards can not be used for parking, food or beverage or merchandise. 

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